Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2025

1. Information We Collect

Personal Information

When you use AiPlanMyTrip, we may collect the following personal information:

  • Name and email address (for account creation)
  • Travel preferences and interests
  • Trip details and itineraries you create
  • Payment information (processed securely by third-party providers)
  • Device information and usage analytics
  • Location data (when you enable location services)

Automatically Collected Information

  • App usage patterns and feature interactions
  • Device type, operating system, and app version
  • IP address and general location information
  • Crash reports and performance data
  • Token usage and AI interaction logs

2. How We Use Your Information

We use your information to:

  • Provide and improve our AI-powered travel planning services
  • Generate personalized itineraries based on your preferences
  • Process payments and manage your token balance
  • Send important service updates and notifications
  • Provide customer support and respond to inquiries
  • Analyze usage patterns to improve app performance
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. AI and Data Processing

AiPlanMyTrip uses multiple AI providers to generate travel itineraries:

  • We work with OpenAI, Groq for AI processing
  • Your travel preferences may be shared with these providers to generate itineraries
  • AI providers process data according to their own privacy policies
  • We do not store personal conversations with AI systems longer than necessary
  • Generated itineraries are stored securely in your account

4. Information Sharing

We do not sell your personal information. We may share information in these limited circumstances:

  • Service Providers: Third-party companies that help us operate our service
  • AI Partners: OpenAI, Groq, and DeepSeek for itinerary generation
  • Payment Processors: Secure payment handling (they don't receive travel data)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • Collaborative Features: When you choose to share trips with other users

5. Data Security

We implement robust security measures to protect your information:

  • End-to-end encryption for sensitive data transmission
  • Secure cloud storage with regular backups
  • Regular security audits and vulnerability assessments
  • Access controls and employee training on data protection
  • Secure payment processing through certified providers
  • Automatic logout and session management

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your trip data in a standard format
  • Opt-out: Unsubscribe from marketing communications
  • Location Services: Control location data sharing in app settings

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Trip data is kept while your account is active and for a reasonable period after deletion to handle any disputes or legal requirements.

8. International Data Transfers

AiPlanMyTrip operates globally and may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

AiPlanMyTrip is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze app usage and performance
  • Provide personalized experiences
  • Ensure security and prevent fraud

You can control cookie settings through your device or browser preferences.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the app. Your continued use of AiPlanMyTrip after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: contact@aiplanmytrip.com

Data Protection Officer: contact@aiplanmytrip.com

Address: AiPlanMyTrip Privacy Team

For general support, contact contact@aiplanmytrip.com